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Updates and announcements

What Kakobuy has announced, what changed in the help centre since June, and when this index last checked.

TIPS

Kakobuy notices filed by release date

Kakobuy’s announcement list held five entries on 10 October 2026. The list shows month and day without the year; the detail pages carry the full dates below. Two of them, the EU notices, change rules the help centre still describes the old way.

Announcements as listed
DateTitleWhat it changes
2026-10-09HALLOWEEN FEST 2026Shipping subsidy and coupon pack, October 10 to 31
2026-07-01EU Duty-Free Shipping Lines UpdateDuty-free EU lines continue and include all taxes
2026-06-23EU Category-Based Customs Fees3 euros per parcel from July 1, 2026, may end with notice
2025-04-17Tax-free routes for American usersAbout 5 to 10 dollars per package above USPS
2024-09-22New users sign up and get coupons3,000 yuan in coupons, about 410 dollars
The Kakobuy announcements list with five entries and their release times
The announcement list, 10 October 2026. Coupon figures are the operator’s own. Open full-size image ↗
PROMO

The October 2026 Halloween notice, line by line

Announced on 9 October 2026. A 10% shipping subsidy runs October 10 to 16, Beijing time; subsidies granted expire on November 30, 2026. A coupon pack with code KAKOHALLOWEEN runs October 10 to 31: one 10% shipping coupon with no minimum, then fixed coupons from 300 yuan off 2,000 down to 30 yuan off 21, redeemed under User Center, Coupons, Redeem.

A flash sale on October 15 and 16 takes at least 1% off, and a referral programme runs October 15 to 31; a valid referral is a friend who tops up at least 100 yuan in total. Rewards cannot be withdrawn, and partnered accounts are excluded.

Coupons are the only place minimum spends matter: work out the spend first and the discount second. This is a dated notice summary; retaining it here does not extend the offer.

Part of the Kakobuy Halloween Fest 2026 announcement listing the coupon pack contents
The coupon pack part of the 9 October 2026 announcement. Amounts are the operator’s promotion terms. Open full-size image ↗
NOTICES

The US and EU notices that sit outside the help centre

Two notices change what you pay at the border and neither has a help article. The US notice of 17 April 2025 introduced tax-free routes, said non-tax-free routes need the buyer to clear customs, and put the extra cost at about 5 to 10 dollars per package compared with USPS. The EU notice of 23 June 2026 set the 3-euro per-parcel charge described on the shipping page.

If you only read the help centre, help 69 and 110 give you the 2021 picture. Read the announcement list first, then the help article.

Filed by Kakobuy under Announcements, not the help centre · help 69, help 110

Kakobuy announcement on tax-free routes for American users, April 2025
The US notice, signed “Kakobuy team April 2025”, still linked from the home page ticker in October 2026. Open full-size image ↗
COMMUNITY

Community feedback: where buyers talk, and what Kakobuy pays for

Kakobuy runs an official subreddit, r/kakobuy, which its sidebar calls the “Kakobuy Official Community”; its sidebar showed more than twenty thousand members on 10 October 2026. The home page links an official Discord. Both are useful for what the help centre leaves out, mostly photo counts, line speeds this month and how support handled a claim.

Read them knowing that posts can be paid. The only article under Rules of bonus point (help 124) is a guide to writing posts that earn more: short titles, tags such as #kakobuy haul, and using the Share W2C button, which adds your own referral link to the post. A glowing haul post may carry a commission.

Kakobuy share programme banner reading Share shopping experience, get free freight
Art from Kakobuy’s share-order programme. The monthly “TOP5” is Kakobuy’s contest wording. Open full-size image ↗

Treat a forum post as one buyer’s report from one week, and the help article as the rule.

HC 124

The bonus-point article, read closely

Help 124 was created in July 2023. It tells you to keep titles concise, to add tags to videos (its own example tag list includes a misspelling, “# snakes” for sneakers), and to post on Reddit using Share W2C, which fills in title, price, link and QC photos automatically. It notes that the link earns as long as the post stays up, and suggests switching forum if moderators do not approve a post quickly.

Nothing in it explains how many points a post earns or what points are worth. That is in the activity pages behind login.

Filed by Kakobuy under Account Assets › Rules of bonus point · help 124

Help article 124 on how to write high-reward videos and posts
Help 124, the only article under Rules of bonus point. Open full-size image ↗
LOG

Help-centre change log and last updated

Between 17 June and 10 October 2026, four articles changed:

  • Help 120, storage extension: from 20 yuan per order per 100 days to 10 yuan per order per 30 days, with a new 30-day cooling-off period. The worked example still uses 100 days.
  • Help 121, Wise: the guide grew from about 2,900 to about 4,700 characters.
  • Help 104, refunds: minor wording.
  • Help 126, tax numbers: minor wording.

This index: help-centre text last read 14 October 2026; screenshots captured 10 October 2026; shipping quotes from the estimator dated 10 October 2026; exchange-rate spread measured 8 October 2026.

Filed by Kakobuy under Account Assets › Payment Methods · help 120, help 104, help 126

Help article 104, Terms and Conditions for Refunds, with its refund time table
Help 104 on 10 October 2026, one of the four articles that changed since June. Open full-size image ↗